skip to main page content

Service Center

Our recently renovated Service Center is home to our team of certified technicians whose goal is to serve the URI community in resolving technological issues. We primarily perform hardware maintenance and repairs on laptops and desktops, but are ready to apply our expertise to solve any issue you may have with your devices. As both an Apple and Dell Authorized Service Center, we perform repairs that meet the rigorous expectations of current manufacturer's standards. Should you need assistance with your devices, we are at your service.

Services We Offer

RamTech is the technology hardware and software repair facility for the University of Rhode Island.

RAMCare Support Plan

RAMCare is our premier support plan that provides students and their families with the peace of mind that technology-related issues will be covered for the duration of the academic year. Get unlimited access to technical support and services for your Mac or PC, right here on campus!

  • Unlimited virus/spyware removal
  • Unlimited hardware installation and labor*
  • Unlimited software support
  • Unlimited loaner laptops
  • Unlimited dorm room appointments
  • Unlimited remote support requests

Learn more about RAMCare or purchase now.

*Hardware sold separately.

Accidental Damage Protection

Consumer Priority Service (CPS) is a 4-year accidental protection plan for your laptop. Features include:

  • 4-Year Accidental Damage Protection
  • Coverage for Drops
  • Coverage for Liquid Spills
  • Coverage for Cracked Screens
  • Coverage for Manufacturer Defects
  • Coverage at URI and at Home

Learn more about CPS and purchase here

Apple Authorized Service Provider

RamTech is the sole Apple Authorized Service Provider serving South County, Rhode Island. We work directly with Apple to provide excellence in service for both in-warranty and out-of-warranty hardware and software claims for desktop and laptop products. Regardless of whether an Apple computer is purchased through RamTech or not, we will service it.

Dell Certified Repair Center

RamTech also provides in-warranty support for all Dell desktop and notebook products. Regardless of the place of purchase, if a Dell computer is covered by the manufacturer's warranty, we will work directly with Dell to provide solutions for our customers.

Out of warranty products

RamTech is dedicated to servicing all makes and models of desktop and laptop products regardless of place of purchase or active warranty status. If a product is not covered by the manufacturer, RamTech will provide a diagnosis and repair quotation for a fee of $35. For a list of common service rates, please refer to our Table of Service Rates Below:

Table of Service Rates

If you have any questions about our terms of services or the rate of service, please feel free to contact or at 401-874-2679.

RAMCare Support Plan w/ Valid URI ID
URI WiFi Setup
URI Security Software
Email Client Setup
Email Troubleshooting
Store Front Diagnostics
Technology Consultations
Extended Diagnostics $35 (waived if service approved)
User Data Backup $20
Operating System Reload $35
Hardware Installation $20 / $35 / $50 / $75
Loaner Laptops Not eligible
Virus Removal $75

Learn more about RAMCare or purchase now.